Frequently Asked Questions

Name: Retractable Dog Leash
Brand: eprolo
SKU: 5B039AB888B84597A82D712938051502
Price: 14.74 USD
Availability: InStock

What Is The Status Of My Order?

We can track your order for you when you click "Track Your Order Here " in the menu by sending us an email. To set your expectations, our fulfillment team are doing their best to fulfill your orders just so we can ship it as soon as we could.

Processing Time: Our team works diligently to prepare and package your order with care. Please allow 2-3 business days for order processing before shipment. This allows us to verify, which of our nearest warehouse from your location we have the item and then we quality check and pack your items to perfection.

Shipment Time: Once your order has been processed, it will be shipped to you via your selected shipping method. Shipping times may vary depending on your location. Typically, you can expect your order to arrive within 5-10 business days after it has been shipped. Please note that this is an estimated timeframe, and actual delivery times may vary due to unforeseen circumstances.

Can I Cancel or Modify My Order?

Once you place your order with us, our team will promptly process it to ensure a swift shipment. Once your order is in the shipping phase, we are unable to make modifications or cancellations. We kindly ask that you wait for your order to arrive so we can provide better assistance with returns.

However, if you contact us and notice that your order has not yet been processed, we can still accommodate cancellations or modifications. Our team will be happy to assist you with this if you reach out to us via email through the menu.

How Can I Make A Return?

If you receive your product in a defective, incomplete, or incorrect condition, we are more than happy to assist you with processing refunds. Simply reach out to us and provide your order number along with clear pictures or videos of the items in question.

Please keep in mind that we can only initiate a refund or send a replacement once we have verified the issue with your order

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Retractable Dog Leash

Retractable Dog Leash

Frequently Asked Questions

Retractable Dog Leash

Retractable Dog Leash

Frequently Asked Questions

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